FAQ

SPECIFICATIONS

Will I need centering rings?

Centering rings: They are used to reduce the diameter of the center bore of the rim to the hub diameter size in the car. They are used to center the wheel in relation to the hub. After screwing the bolt alloy wheels, the ring of no force. Usually the rims to a specific car brand is no longer used rings, otherwise will be added to the set along with the wheels.

 

What are the distances?

Rims are selected by parameter catalog and fit without spacers. but The use of spacers is sometimes necessary when installing larger wheels and brake terminals. It also helps if we assume a different ET wheels than is recommended. Use dystanów increase the wheelbase, which improves handling characteristics

 

Are the bolts / nuts are included?

Price does not include screws / nuts. They are also paid for 5 zł per unit. Screws of steel wheels not pasowają for alloy wheels. It is recommended that the thread entered 10-12 mm screw into the slot hub.

 

How much is a set of anti-theft?

Bolts, nuts, anti theft cost 50 zł. The set includes 4 pieces + overlay.



 

 

What's included in the price rims?

WRITTEN GUARANTEE 36-months


  • 4 new alloy wheels
  • 4 caps from producers
  • 4 centering rings (if required)
  • 4 chrome valves
  • Invoice / Paragon

 

order

How can I place an order?

You can order by logging in to the store, over the phone or via e-mailbiuro@ladnefelgi.pl

When ordering, please provide the following information:
- wheel model, size, spacing screws
- the make, model and vehicle capacity
- data for shipment and phone number

Is it possible to determine the date and time of delivery?

Shipping companies realize through DPD POLSKA. There is a possibility of delivery in the designated day for the customer. Kurerzy zazwyczają contact with the customer to arrange delivery.

You can order the next working day delivery at a specific time:
(+ / - 20 minutes from the restricted hours) in the ranges: 10:30 - 16:00
Price + 30 PLN Services

To receive your order on Saturday hours. 8:00 - 17:00
Price Services + 25 PLN

Personal collection?

ALUFELGI Company invites you to collect the goods at one of our branches:


 

Delivery time?

Shipments are insured and shipped via courier DPD.

Delivery time:

  • 24 hours from receipt of payment in the event of a transfer to a bank account;
  • 24 hours from the time of order for cash on delivery;
In some cases delivery time may be longer.

PAYMENT

To which account to deposit money?

Przedsiębiorstwo Handlowe Alufelgi

Kamil Taraszkiewicz
ul. Łokietka 86 E
16-400 Suwałki

70-1500-1719-1217-1003-4023-0000
Kredyt Bank

Is there a possibility of sending a download?

Yes. With cash on delivery charge cost price 50zł to set wheels.

You can order the next working day delivery at a specific time:
(+ / - 20 minutes from the restricted hours) in the ranges: 10:30 - 16:00
Price Services + 30 PLN

To receive your order on Saturday hours. 8:00 - 17:00
Price Services + 25 PLN

What should I write in a title transfer?

In the transfer should be given model ordered wheels, or any information that would enable the identification of the buyer.

DELIVERY

What are the shipping costs?

Throughout the country postage on delivery * is 50 PLN. In the case of payment of the account delivery costs are fully covered firma ALUFELGI. You only pay for the ordered goods.

*Cash - payment by cash on delivery courier

Usually the boundaries?

You can dispatch the goods ordered overseas. In this case, the customer bears the cost of shipment in accordance with the price list by courier service DPD. Firma ALUFELGI does not send goods abroad fee.

The cost of shipping wheels 16 "-18" in Europe is around 300-350 zł for 4 units

Time to deliver items?

 

  • Parcels sent to the business address should be delivered in time. 16:00

  • Individuals: hours depend on the location of the headquarters of delivery courier company.

You can order the next working day delivery at a specific time:
(+ / - 20 minutes from the restricted hours) in the ranges: 10:30 - 16:00
rate Services + 30 PLN

To receive your order on Saturday hours. 8:00 - 17:00
rate Services + 25 PLN

 

How can I check the status of my shipment?

After receiving your tracking number, you can locate the shipment in 2 ways:

  • phone no.22 577 5555

 

RETURNS AND COMPLAINTS

What should you do when you receive damaged item?

We recommend that when you receive the goods, checked the goods comply with the order. If it turns out that the product does not comply with the order, please not to accept the shipment and notify the seller of this fact. This will speed up the replacement to correct. In case of any deficiencies in the shipment or a declaration that the consignment has been damaged mechanically, please ask the courier transcribe minutes of injury and leaving you with a copy, it is very important that this operation took place on the day of delivery. After that, you must immediately inform the seller to resolve the issue as soon as possible.

Can I return purchased alloy wheels?

In accordance with Article. 7th First Act of March 2, 2000 on the protection of consumer rights and liability for damage caused by dangerous products. A consumer who has entered into an agreement at a distance, may withdraw from it without giving reasons, making a statement in writing within ten days of the conclusion of the contract. Period shall run from the date of stuff. To comply with the deadline, you must submit a statement before its expiration. Statement must be sent vibrations e-mail to interwencje@LadneFelgi.pl or by mail to the address of the company P.H. Alufelgi ul. Łokietka 86E 16-400 Suwałki.

What is covered?

Give a guarantee from the date of purchase of the goods for a period of 36 months to manufacturing defects, and 12 months on coat of varnish. Guarantee consider once the buyer a valid proof of purchase. The powers granted to the Customer under the Guarantee shall automatically terminate: after a period of Guarantee (12 months for the paint and 36 months for manufacturing defects other than paint) if you have made any changes, modifications, for the operation of the product in a manner inconsistent with the its purpose and guidelines PH ALUFELGI and Manufacturer of the goods, in the absence of proper maintenance of the goods in accordance with the instructions PH ALUFELGI and Manufacturer of the goods, in the absence of proper maintenance of the goods in accordance with the instructions

Manufacturer's recommendations?

 

  • Installing the wheel should be carried out by a qualified technician.
  • Prior to installation, check that all the wheels are the same size, and all have the same spacing, the rear ET, the center bore.
  • Check each rim before mounting the tire.
  • Make sure the contact area of ​​the wheel and the car is clean enough
  • Bolts / nuts should be tightened after 50 - 100 km.
  • Alloy wheels should be washed only with water without using any chemicals.
  • It is strictly prohibited to use any alkaline chemicals. Do not use hard brushes or other hard tools to care, because it can damage the surface of the aluminum rim.
  • Alloy wheels should not be kept in a room with high humidity and poor ventilation, otherwise the surface may be affected by corrosion.
  • In some countries, the use Rims cleaned to a shine (polished) and chrome due to the winter. During the winter, apply salt and other de-icing chemicals bituminous surface.
  • When storing the wheel for a long time need to be cleaned and wipe dry. Store in a dry and well-ventilated area.
  • If you do not comply with the recommendations given wheels can be damaged.
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