LadneFelgi.pl - a trusted seller

Online shopping has become a daily reality for millions of Poles. Convenience, fast delivery, and a wide selection are major advantages. We ensure that shopping in our store is completely secure. That's why at LadneFelgi.pl, we ensure the security of your data at every stage of the purchasing process, as it is encrypted using an SSL certificate. We offer top-quality electronic payment systems, including secure processing of cardholder data. We provide simple and transparent procedures for concluding sales contracts and guarantee the highest level of convenience when handling complaints and returns. Our experience, gained since 2008, makes us a trusted seller!

⭐ TRUSTED SHOPS PROTECT – FREE ORDER INSURANCE

LadneFelgi.pl offers everyone a SAFE shopping experience, as the Trusted Shops seal of approval is inextricably linked to "Buyer Protection." With Trusted Shops Protect, you receive free protection for your current purchase up to a value of PLN 10,000 during checkout. The protection period for each purchase is 30 days , meaning that if you wish to file a claim, you must notify us of any issues or discrepancies within this period.

“Buyer Protection” protects you in three main situations:
• The ordered goods did not arrive.
• The customer did not receive a refund.
• The store filed for insolvency.

⭐ TRUSTED SHOPS QUALITY MARK FOR LadneFelgi.pl

Since 2015, we have been meeting the rigorous requirements set by TRUSTED SHOPS, which is why we were awarded the QUALITY MARK . This is a Europe-wide mark of trust and quality, confirming the possibility of safe shopping. When you shop online, you don't have personal contact with the seller and can't touch or verify the product. To ensure you can still place orders safely, the Trusted Shops quality mark indicates which online store has earned your trust and offers excellent service. This mark distinguishes stores that meet the Trusted Shops quality criteria and cannot be purchased from . Therefore, you can be sure that we meet the highest standards. The indicators below are constantly updated, analyzed, and must meet the standards set by Trusted Shops.

Trusted Shops quality criteria:
• Ease of contact with the seller.
• Taking care of the privacy and security of customer data.
• Clearly display product prices, shipping costs, and additional fees.
• The transparency of the ordering process is checked from the first click to receiving order confirmation.
• Clear presentation of estimated delivery times.
• A transparent withdrawal process that complies with the law.

⭐ TRUSTED SHOPS – ONLY VERIFIED AFTER-PURCHASE REVIEWS

Reviews and ratings are an integral part of online shopping. Store and product reviews are only helpful when they are authentic. That's why we participate in the Trusted Shops review system – reliable responses and ratings from real buyers regarding delivery times, service quality, and product quality. Nothing is more important than our customers' satisfaction. Every review, every suggestion, and every compliment motivates us to continue our work. Customer trust is our greatest honor, and the positive ratings found on the Trusted Shops platform are the best confirmation that we are a TRUSTED SELLER .

⭐ TRUSTEDSHOPS EXCELLENT SHOP AWARD – 10 YEARS OF LadneFelgi.pl CERTIFICATION

In 2025, we received the Excellent Shop Award , which is awarded to stores that have been certified for 10 years and meet the strict Trusted Shops quality criteria, thereby offering an excellent customer experience. This award is particularly valuable because it recognizes our uninterrupted 10-year certification and the unwavering quality of our services and products. This award is proof that we have consistently met the highest standards in online commerce .

⭐ LadneFelgi.pl - OTOMOTO QUALITY LEADER

LadneFelgi.pl is the recipient of the "OTOMOTO TYTAN 2023" statuette in the Parts Category . This award is from a competition organized by the most popular automotive classifieds portal. The brand recognized the authors of the highest-quality ads published on the platform – including description, visual appeal, and transparency of information. The jury included Otomoto representatives and automotive industry experts. Among the winners were industry pioneers who demonstrated extraordinary attention to detail in their offers, transparency of communication, and an innovative approach to customers.

⭐ 36-MONTH WARRANTY ON PRODUCTS AT LadneFelgi.pl

Certificates, the right to return products without giving a reason within 14 days, and a 36-month manufacturer's warranty on products are all elements that ensure safe shopping for LadneFelgi.pl customers. This means you can shop with confidence – especially if you order online and don't have the opportunity to physically see the product in person. This long warranty period confirms the high quality of our products. For us, a warranty is not a formality, but a commitment: in case of any issues, we provide professional support, quick handling of complaints, and full transparency throughout the entire process. This means you can shop with us conveniently, comfortably, and risk-free.

⭐ SECURE DELIVERY – SHIPMENT INSURANCE

To ensure your product arrives intact, we adhere to strict packaging, security, and shipping standards. We ship our products throughout Poland and to select European countries (including the Czech Republic, Slovakia, France, Spain, Bulgaria, Greece, Hungary, Italy, Portugal, Romania, etc.). We ship exclusively via reputable courier companies such as FedEx, InPost, GLS, UPS, and DPD , which guarantee delivery within 24 hours of shipment (within Poland). All carriers offer real-time shipment monitoring, so you'll always know where your package is.

We understand that we ship aluminum rims, forged rims, and finished wheels—all of which are valuable items. To ensure the safety of both parties, we additionally insure each of our parcels for 100% of their value in the event of loss or damage .

We know from experience that road conditions can vary, so it's possible for packages to be damaged during transport. Unfortunately, we have no control over the operations of courier companies and their couriers. Therefore, we make every effort to ensure that your goods are carefully protected by our warehouse staff during shipment. We protect rims with non-woven fabric, pack them in thick, high-strength cardboard, and place a rim protector on the rim to prevent direct contact between the front and the cardboard. We pack accessories to prevent movement during transport. This minimizes the risk of transport problems on our end.

⭐ ULTRA-SECURE DELIVERY – PALLET SHIPPING

Shipping goods on a pallet is one of the safest forms of delivery, especially for large rims – such as forged rims or aluminum models in sizes 21", 22", 23", and 24". Each shipment is securely fastened, secured with stretch film, and transported in a position that minimizes the risk of any damage during handling by the courier. Our Customer Service experts approach each order individually, and in situations requiring additional protection, they may choose to ship rims on a pallet. Importantly, in such cases , WE ASSUME the full cost of pallet shipping!

Why is pallet shipping the safest, even though it is handled by the same courier company?
Because it's treated completely differently at every stage of logistics. Goods placed on a pallet are securely secured, not shuffled between conveyor belts, placed in collection bins, or passed through automatic sorters, which cause the most damage to parcels. The pallet is treated as a single, solid load unit—lifted solely by a forklift or pallet jack, without contact with other shipments. This minimizes the risk of scratches, dents, or falls, even though the same carrier is responsible for the transport.

⭐ SECURE PAYMENTS AT LadneFelgi.pl

At LadneFelgi.pl, ensuring the highest level of security during payment processing is a priority. Every transaction is based on modern encryption standards, additional transaction authorization, and proven payment systems, so you can shop without worrying about your data or funds. We offer top-quality electronic payment systems . During checkout, you can choose a convenient payment method for your purchases – BLIK, Google Pay, Apple Pay, Visa, MasterCard, American Express, online payments through your bank (Alior Bank, Pekao, Credit Agricole, PKO BP, mBank, Santander, and many others), Przelewy24, or PayPal. We only work with trusted providers to ensure the security of your e-transactions.

The highest level of security when processing payment card data.
Your card details are NOT stored on the store's servers, completely eliminating the risk of unauthorized access. The entire process is handled directly by the payment processor, which boasts being the only provider in Poland certified with the highest level of security , PCI DSS Level 1 , required by companies such as Visa and MasterCard for storing payment card numbers. This allows us to guarantee our customers safe and lawful card payment processing.

⭐ ENCRYPTED SSL CONNECTION AT LadneFelgi.pl

An encrypted SSL connection is a fundamental element of security when shopping online. All data transferred while browsing the store or making a purchase, including payment information, is secured with an SSL certificate . This means it is encrypted and impossible for third parties to intercept. The padlock symbol in the browser and the address beginning with "https://" indicate that the connection is encrypted and protects your data (including your details, password, and card number). This makes the LadneFelgi.pl rim store safe and customer-friendly.

⭐ LOGIN VIA EXTERNAL SERVICES

Another important element contributing to security and convenience is logging in via external services. At LadneFelgi.pl, you can use services such as Facebook, Google, Apple, PayPal, and LinkedIn . This solution allows our customers to benefit from advanced security technologies used by major providers – two-factor authentication, encryption, advanced anti-fraud mechanisms, and suspicious activity detection systems. A plus is that customers logging in via external services to our store don't need to create a new password, reducing the risk of password theft or using the same password in multiple places.

⭐ LadneFelgi.pl – LEGALLY COMPLIANT ONLINE STORE

LadneFelgi.pl complies with all information, technical, tax, and data protection obligations arising from Polish and European regulations. The store has regulations in accordance with the Act on the Provision of Electronic Services, specifying the rules for using the website, placing orders, payments, delivery, complaints, and consumer rights. Another key element is the privacy policy, which meets the requirements of the GDPR. LadneFelgi.pl fulfills all obligations arising from the Consumer Rights Act (information about prices, the market, payment methods, delivery methods, complaint methods, and the right to withdraw from the contract). The ordering process is transparent, and data is encrypted with an SSL certificate. Other elements include a properly implemented cookie policy, the Omnibus Directive, and a transparent complaints procedure. This ensures that the store complies with applicable law in Poland and the European Union and is SAFE for customers.

⭐ LadneFelgi.pl - SUPER SELLER ON ALLEGRO

Thanks to our reliability, honesty, and professionalism, we have earned the trust of thousands of customers who return to us regularly. We consistently maintain the highest level of sales quality. As a result, our profile consistently maintains the SUPER SELLER and ALLEGRO STANDARD certifications. As of December 11, 2025, we have nearly 100% positive post-purchase feedback: